Client Commitments
Our firm is founded on these core commitments for the purpose of creating a client-centric experience. At Guardian we’re making innovative analytics accessible to owners, and through transparency and accountability, we’re giving owners more control.
Integrity
Our legacy is simple. We safeguard yours. It’s our tagline and it’s where we hang our hat. It’s also why we have loyal clients who refer family and friends. Actions speak louder than words, so your advisor will be your advisor.
We have a firm, clear policy against ‘double-dipping.’ All too often we see owners being advised by an agent who is simultaneously acting as both the seller’s agent and the buyer. Is that even legal? Yes, but we see it as a clear conflict of interest. You can expect conflict-free, dedicated support from your team.
Transparency
We’re proud of our work, so you’ll always have access to your account online through our secure client portal. Our transparency commitment carries through to our invoicing too—there will be no surprise fees. Simple.
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Customization
Asset portfolios come in all sizes and complexity levels—so why should they all buy the same service package? We build each client a service suite that delivers what they need and make changes as their needs evolve through the years. We don’t think you should pay for services you don’t use or need.
Accessibility
What’s the value of having expertise if you don’t put it to work? When you have questions or are considering a change, reaching your advisor is easy—call, email or web. You won’t have to wade through a corporate maze or an automated system to reach a familiar voice.
“I am thrilled with your hard work. I would still be sorting papers if I had to do the job done by Guardian Mineral Management & Consulting. Many cheers to you and your staff.
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